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Finding an Honest Doctor or Dentist

How to Recognize True Healers in a Profit-Driven System

By D. E. McElroy — World Christianship Ministries (WCM) | Series: The Anything and Everything Page

Introduction – Why Trust Matters More Than Credentials

In a world where white coats and framed diplomas symbolize authority, it’s easy to forget that healing begins with honesty. Patients often walk into a doctor’s or dentist’s office carrying not just symptoms but trust — a fragile belief that the person behind the desk truly cares. Yet too many discover the system is not built around compassion but around codes, quotas, and corporate expectations. Somewhere between paperwork and prescription pads, the patient’s story can vanish.

This mini-book was written for those who have felt that uneasy silence when a doctor’s eyes drift to a screen instead of a person, or that subtle pressure to agree to a procedure that didn’t feel quite right. It’s not a “hate book.” It’s a wake-up call — a reminder that while medical science has advanced beyond imagination, the soul of medicine must still live in the compassion of the healer.

True medicine listens. It asks, “How are you coping?” before it asks, “Where does it hurt?” A good doctor never lets protocol replace intuition, and a good dentist never lets billing schedules dictate treatment plans. The most advanced technology cannot make up for a missing heart.

This book explores what every patient — and every family — should know when placing their life, health, or peace of mind in someone else’s hands. It will open with the economic forces that quietly shape modern healthcare, move through the perils of protocol-driven medicine, and explore how office culture reflects the doctor’s integrity. It will share real experiences, including my own, of moments when blind trust turned into hard-earned wisdom.

There are excellent doctors and dentists who honor their calling, treating every person who walks through the door as a soul, not a statistic. There are also those who see patients as opportunities — as a chance to pad insurance reports, sell unneeded procedures, or protect themselves from liability through fear-based medicine. Learning to tell the difference can be life-changing.

Each chapter will help you recognize the warning signs — the hurried tone, the evasive answer, the uneasy energy of a staff that mirrors its leader. It will also highlight examples of genuine care and honesty — the doctors who dare to question the system, the dentists who keep costs transparent, and the professionals who combine science with empathy.

For decades, I have watched medicine evolve — sometimes for the better, sometimes for the worse. I have listened to stories from readers and friends who, like me, have seen both the healing and the harm. Out of those experiences comes this project: a practical, spiritual, and human look at what it means to trust wisely in a world where even good intentions can be clouded by profit.

My hope is that you finish these pages not afraid of doctors or dentists, but more aware — confident in your right to ask questions, seek second opinions, and walk away when the energy doesn’t feel right. Medicine should heal the body, ease the mind, and respect the soul. Anything less is just business.

Chapter 1: The Money-Driven Mindset — When Profit Comes Before Patients

Somewhere along the line, medicine stopped being purely about healing and became about margins. What once began as a calling to serve humanity has, in many cases, been absorbed by a system that treats illness as inventory. Today, doctors, dentists, hospitals, and clinics are often owned or controlled by large corporate groups whose main concern isn’t the patient’s outcome but the quarterly report. The result is an uneasy alliance between compassion and commerce — and too often, commerce wins.

The money-driven mindset shows itself in subtle ways. Appointments are shortened, questions are deflected, and patients are shuffled through offices like products on a conveyor belt. A doctor may order additional tests or procedures not because they’re medically necessary, but because they’re billable. A dentist may recommend an expensive crown when a simple filling would suffice. The justification is always couched in medical language, but behind the jargon sits a spreadsheet. To the patient, it feels like care; to the system, it’s a transaction.

The tragedy is that many good people work inside this structure and feel trapped by it. Younger doctors graduate with enormous debt, often hundreds of thousands of dollars, and quickly realize that high-volume medicine is the only way to survive financially. They enter the field with pure intentions and are gradually worn down by productivity quotas, billing expectations, and corporate “performance reviews.” Even those who still care deeply about their patients can be pushed to behave like businesspeople first and healers second.

The dental world reflects the same problem. Dentistry has become one of the most commercialized branches of healthcare. Large dental chains advertise free exams and discounted cleanings to bring people through the door, then pressure both staff and patients into high-priced procedures. Some dentists have spoken out about offices that measure success not by smiles restored but by the week’s revenue. When insurance companies reward volume instead of integrity, the entire profession’s moral compass starts to wobble.

Patients often sense when something isn’t right. It may be the rushed tone of a consultation, the insistence on immediate treatment, or the subtle guilt-tripping used to sell a costly procedure. You might hear phrases like “We really need to get this done soon” or “Most of our patients go ahead and schedule today.” These words aren’t medical — they’re marketing. And once you learn to recognize them, you begin to see how the business of healthcare has quietly reshaped the culture of care.

Money itself isn’t evil; it’s necessary. Clinics have to pay rent, salaries, and insurance. The problem arises when profit becomes the purpose rather than the by-product of good service. Ethical doctors still earn a living, but they never forget that each decision affects a real person’s future. They see their work as sacred — a partnership with life itself. They know that their responsibility is not to maximize revenue but to minimize suffering. Those are the doctors and dentists we must seek out and support.

There are ways to recognize them. Honest professionals are transparent about costs and willing to discuss alternatives. They don’t become defensive when you ask for a second opinion. They explain not only what they recommend but why. They acknowledge uncertainty when it exists, because humility is part of healing. These are the ones who still follow the quiet oath of their vocation — to do no harm, even when it’s less profitable. Their offices often feel different: calmer, cleaner in spirit, built on respect rather than urgency.

As patients, we can’t always change the system, but we can change our participation in it. We can learn to listen to our instincts, to slow the conversation when we feel pressured, and to walk away when something feels off. We can reward honesty by returning to the doctors and dentists who treat us as partners instead of paychecks. And we can speak up — gently but firmly — when we see care replaced by commerce. The medical world may be tangled in profit, but truth and compassion still exist within it, waiting to be chosen.

Chapter 2: Protocol Over People — When Medicine Becomes Mechanical

Protocol was meant to protect life, not replace judgment. Yet in today’s medical world, many professionals have become so bound by institutional rules that they can no longer see the person sitting in front of them. In every specialty, decisions are often made by policy instead of perception, by computer prompts instead of conversation. Somewhere along the line, human beings were traded for checklists.

A “protocol” is supposed to be a guide — a framework that helps ensure consistency and safety. But when applied without thought, it becomes a cage. Doctors and dentists are trained to follow evidence-based pathways, yet too often these pathways are enforced as one-size-fits-all formulas. When a patient’s symptoms don’t match the template, the computer still insists on the same set of orders. Many practitioners comply out of fear — fear of litigation, fear of being reprimanded, fear of stepping outside the algorithm. The result is medicine without imagination.

You can sense protocol-driven care the moment you encounter it. The questions sound rehearsed, the conversation feels rushed, and the practitioner’s eyes flicker between you and a glowing screen. You might notice they read your answers out loud as they type, ensuring every box is filled for the electronic record. It’s not that they don’t care — most of them do — but the system has trained them to treat documentation as the true patient. You become the data set, and the computer becomes the audience.

This mechanical approach has consequences. Patients are prescribed the same medications over and over, even when they report side effects or no improvement. Tests are repeated because “that’s the protocol.” People are told to “give it time” when their intuition screams that something isn’t right. Doctors who question the system are labeled “non-compliant.” Over time, compassion and curiosity are replaced by fear and fatigue. The healer becomes a technician, following orders instead of instincts.

The tragedy is that genuine listening could prevent so much harm. A compassionate doctor sees that no two bodies are identical, and that healing is as individual as fingerprints. The best practitioners combine science with intuition, reading both the lab report and the person’s story. They use protocols as tools, not masters. They remember that every great medical discovery — from penicillin to heart surgery — began with someone who dared to ask, What if there’s a better way?

For patients, recognizing protocol-driven medicine is essential to self-protection. When you hear phrases like “that’s just how we do it” or “this is standard practice,” pause and ask for explanation. A good doctor will gladly discuss the reasoning behind a treatment and explore alternatives if you have concerns. A rigid one will hide behind policy. The same holds true in dentistry: beware of clinics that push identical treatment plans on everyone or insist that “insurance requires” a particular procedure. Those are signs of protocol replacing thought.

There are, however, professionals who are quietly reclaiming medicine’s heart. They read medical journals and body language. They know that healing sometimes means holding a hand longer than a protocol allows. They personalize care, adjusting treatments to a patient’s emotional and spiritual needs. These are the physicians who still see the calling beneath the career. They practice what I call living medicine — flexible, thoughtful, and deeply human.

As patients, we can encourage this change by honoring those who take time to listen. We can write notes of thanks, recommend them to friends, and support clinics that treat people as individuals. Every act of appreciation strengthens the kind of medicine the world needs more of. The day we stop accepting mechanical care is the day true healing begins again — one conversation, one question, one compassionate doctor at a time.

Chapter 3: The Day Medical Trust Broke but Wisdom Began

What Every Patient Should Watch for When Placing Their Life in a Doctor’s Hands

Even when a doctor’s degree hangs proudly on the wall, integrity isn’t guaranteed. The moment a patient senses pressure, indifference, or a rush to follow “protocol” without explanation, that’s the time to pause and ask questions. True healers take time — they listen, explain, and invite second opinions rather than fearing them. Beware of doctors who push urgency without clarity, dismiss questions, or seem irritated by a cautious patient. These are not signs of confidence; they’re warnings that compassion has been replaced by ego.

My family learned this truth the hardest way possible. In 1963, when I was fifteen, a family doctor suspected my father might have lung cancer. He referred Dad to a specialist — a man whose very name filled me with unease: Dr. Lynch. Even as a boy, I noticed the irony. “Lynch” was the word used for mob justice — swift, merciless, final. I didn’t yet know that this visit would change all three of our lives forever.

The specialist convinced my parents that surgery was urgent. We were poor; there was no money for second opinions or out-of-town consultations. The operation went forward. When it was over, the surgeon announced that no cancer had been found, but half of one of my father’s lungs had been removed “because something looked wrong.” At first, we believed he would recover. He came home weak but hopeful and even returned to work a week later. Then everything began to unravel.

One evening he told us his right side felt strange. Within days he was paralyzed on that side and struggling to speak. Relatives rushed him to a different hospital, where brain surgeons discovered an abscess — an infection likely caused by the lung operation. They performed emergency surgery to drain it. He survived, but the damage was permanent. Dad lost the use of his right arm, walked only with difficulty, and spoke with slurred words. He never worked again. For my mother and me, childhood ended that week.

What followed were years of improvising adulthood. Mom worked long shifts at a nearby cannery while I finished school and took on the duties of a grown man. At fifteen and a half I learned to drive Dad’s old ’55 Ford pickup because he never could again. I handled errands, bills, and household repairs. One afternoon I came home from school and found him sitting silently on the couch. When I greeted him, he didn’t respond. A moment later, he looked upward as if following something unseen, collapsed forward, and struck his head on the television. There was blood everywhere. I was terrified. We had no paramedics then — only firemen and neighbors. They carried him away while I tried to steady my shaking hands.

Doctors later explained that he’d had a seizure caused by scar tissue from the brain surgery. They prescribed medication to relax him, warning that stress could trigger more attacks. In time Mom and I learned to recognize the early signs and intervene before the convulsions took hold. Our lives became a rhythm of vigilance and relief, of gratitude for small mercies. Dad remained gentle through it all — brave, patient, accepting. But the man who once fixed engines and told stories by lamplight had been forever altered by decisions made too quickly and too carelessly.

Looking back, I understand that our doctor’s mistake went deeper than a scalpel. It was a failure of humility. He acted from certainty rather than compassion, from habit rather than listening. He didn’t see a man with a family, only a case file and a surgery slot. That single act of arrogance “lynched” not only my father’s health but also our family’s future. Yet within the pain, wisdom slowly emerged. I learned that blind trust can be dangerous, that even experts must be questioned, and that real healing begins only when both doctor and patient share the same truth.

Today, whenever I meet people who speak of their doctors in tones of fear or confusion, I urge them to remember this: you are part of the process, not a passenger. Ask questions. Seek explanations. If the energy feels wrong — if compassion is missing — walk away. There are good doctors and dentists who still honor the sacred duty to heal, but they welcome dialogue, not obedience. In keeping with the dictionary meaning of that surgeon’s name, that doctor lynched Dad, Mom, and me that day — but we survived — and down the road we understood each of the lessons learned from our experience. Those lessons became the foundation of everything that follows in these pages.

Chapter 4: Dr. Suneel Dhand and the Courage to Care Beyond Protocol

Adapted from the public insights of Dr. Suneel Dhand (YouTube), whose educational videos on medicine, patient care, and holistic health emphasize logic, empathy, and personal responsibility.

In every generation there are voices that challenge the system from within—doctors who remember that their first duty is not to a policy or a profit sheet but to the person sitting before them. Dr. Suneel Dhand is one of those voices. Through his YouTube videos and lectures, he speaks openly about the ethical cracks spreading through modern medicine: the blind obedience to protocol, the over-prescribing of unnecessary drugs, and the subtle arrogance that creeps in when healers stop thinking for themselves. His courage is quiet but steady, reminding both patients and professionals that compassion and common sense must never become outdated.

Dr. Dhand often explains how medical “protocols,” meant to streamline care, can end up producing robotic medicine. He points out that when hospitals reward doctors for following rigid treatment maps, creativity dies. A patient becomes a “case,” and the doctor a clerk filling out forms. In one of his discussions, he described how some long-term medications are prescribed simply because “that’s what the guideline says,” even when the actual benefit may be statistically tiny. He noted that a pill claimed to “extend life” might do so by only a few days—after years of expense and side effects. That single example captures the absurdity of a system where data has replaced discernment.

What makes Dr. Dhand unique is that he speaks not with bitterness but with hope. He believes that medicine can reclaim its soul if doctors rediscover the simple art of conversation. He urges them to slow down, listen to their patients’ stories, and respect their intuition. He also challenges patients to take ownership of their health—to read, ask questions, and see themselves as active participants rather than passive recipients. His message is that healthcare should be a partnership built on honesty, not hierarchy.

Beyond the hospital setting, Dr. Dhand advocates for integrating natural supports and preventive habits into daily life. He often discusses the value of turmeric, ginger powder, milk thistle, and other time-tested herbs—not as miracle cures but as gentle allies for the body’s healing systems. He reminds his audience that these natural elements were once central to traditional medicine and that modern science is only beginning to understand their power. By encouraging moderation, good nutrition, and mindfulness, he bridges the gap between ancient wisdom and contemporary science.

Perhaps the most refreshing quality in his approach is humility. He readily admits that no doctor, no matter how trained or decorated, can fully understand the mystery of life. Every patient’s body is a universe of variables—chemical, emotional, spiritual. By recognizing that truth, Dr. Dhand places himself back on level ground with those he treats. He stands not above them but beside them, a fellow traveler using knowledge to serve compassion. That humility, more than any technology, is what heals.

The medical establishment has not always welcomed such honesty. Whistleblowers and reformers in every field face skepticism, sometimes hostility, from colleagues who fear change. Yet voices like Dr. Dhand’s persist because ordinary people recognize truth when they hear it. Patients everywhere are tired of feeling unheard and overcharged. They crave authenticity, and when a doctor speaks from conscience instead of contract, people listen. His popularity is proof that empathy still matters—that the public can tell the difference between genuine care and scripted protocol.

For patients, his lessons translate into practical wisdom. When visiting a doctor, ask not only what is being prescribed but why. Request to know how much real benefit a medication provides, and whether lifestyle or natural approaches could help instead. Notice whether your doctor’s recommendations sound personal or rehearsed. Observe whether your concerns are met with respect or irritation. The good ones—those who share Dr. Dhand’s spirit—welcome your curiosity because they know that an informed patient is a safer patient.

In an era when healthcare has become a maze of billing codes and brand names, Dr. Suneel Dhand stands as a reminder that medicine is still, at its core, a moral profession. Every prescription, every test, every conversation is a sacred exchange of trust. When that trust is honored, healing follows naturally; when it’s betrayed, no protocol can repair it. His work challenges both doctor and patient to reclaim that sacred bond. And as readers move through these pages, his message echoes one unshakable truth: the heart must always lead the science.

Explore Dr. Suneel Dhand’s Work

Chapter 5: When Dentistry Becomes a Business Instead of a Calling

Walk into most dental offices today and you can feel it — that subtle shift from care to commerce. What was once a small neighborhood profession built on trust has, in many areas, become a corporate industry. Large dental chains advertise free exams or half-price cleanings, but the real cost appears later, when patients are told they need a thousand-dollar crown, a deep-scaling procedure, or a new series of x-rays they never asked for. The art of dentistry has too often been replaced by salesmanship.

This change didn’t happen overnight. As private practices were bought up by investment groups, the pressure to increase revenue grew. Young dentists graduating with heavy debt enter offices where success is measured by “production numbers,” not by satisfied smiles. Insurance companies reward volume, not ethics, and many clinics operate under quotas that require a certain amount of billable procedures each week. The system quietly teaches even good people that profit is proof of professionalism.

Ethical dentists have begun speaking out. On YouTube and professional forums, many have exposed the darker side of their own industry — clinics that routinely over-diagnose cavities, inflate procedure codes, or charge for treatments never performed. Some admit they left those offices in disgust. Their honesty confirms what patients have long suspected: if a dentist treats you like a customer instead of a partner in care, the focus has shifted from healing to harvesting.

One of the most common complaints involves unnecessary x-rays. In many American offices, patients are told that x-rays must accompany every cleaning, every visit, every year — as if the law demanded it. In reality, the American Dental Association recommends imaging only when clinically necessary. Yet patients who refuse are often met with coldness, guilt, or outright hostility. As a cancer survivor, I’ve personally refused x-rays and seen the atmosphere change instantly. The dentist’s cheerful tone vanished; the hygienist grew nervous; professionalism gave way to irritation. That moment revealed everything I needed to know about the values driving that office.

Pressure tactics extend beyond radiographs. Some dentists insist that invisible “pockets” of disease require deep cleaning or laser treatment costing hundreds of dollars. Others claim that worn fillings or slightly discolored teeth demand cosmetic repair. Patients who hesitate are told they’re risking major problems or accused of neglecting their health. Behind the technical language lies emotional manipulation — fear as a sales tool. The tragedy is that many patients, intimidated by authority, agree without realizing they could have said no.

Honest dentists stand apart in unmistakable ways. They explain findings clearly, show you images if necessary, and encourage second opinions. They never shame a patient for declining optional procedures. Their hygienists and assistants are calm, respectful, and genuinely interested in comfort rather than quotas. The energy in such an office feels different — peaceful, steady, transparent. The conversation is about prevention, not profit. When a dentist’s first question is “How are you doing?” instead of “Do you have insurance?” you’ve likely found someone who still practices the true art of care.

Dentistry at its best is a sacred partnership between science and compassion. Teeth are connected to the entire body; the mouth reflects overall health, stress, and nutrition. A caring dentist looks beyond enamel to see the whole person. They know that a gentle tone and an honest explanation do more to relieve fear than any anesthetic. They respect that every patient carries personal history — trauma, financial limits, spiritual beliefs — and they tailor treatment accordingly. That human touch is what separates a healer from a salesperson.

Patients can protect themselves by trusting their intuition. If the atmosphere feels cold or hurried, listen to that feeling. Ask for itemized estimates, written treatment plans, and explanations in plain language. Refuse any procedure that isn’t clearly justified. When you find a dentist who listens, explains, and never pressures, stay with them — they are rare. The mouth may be small, but in it lies a mirror of the soul. The dentist who treats that mirror with humility honors both science and spirit.

Chapter 6: How Staff Behavior Reveals a Doctor’s True Nature

When Professional Energy Turns Negative — What It Tells You Before the Doctor Even Speaks

The soul of any medical office shows itself long before the doctor walks in. A patient can often sense the truth in the waiting room — whether the air feels calm and respectful or cold and hurried. The way phones are answered, the tone of voices behind the counter, even the arrangement of chairs all reflect the spirit of the leadership. A good staff radiates balance because their doctor values people over process. A poor staff echoes irritation because their doctor measures worth in minutes and money. In healthcare, atmosphere is diagnosis.

For fourteen years I had gone to the same eye specialist for my glaucoma checkups. Each visit felt organized, peaceful, and professional. The staff was friendly, the procedures smooth, and the doctor thorough yet kind. I never left feeling rushed or uneasy. That long relationship built the kind of quiet confidence that every patient hopes to find. Then, one year, everything changed. My longtime doctor retired and turned his practice over to a younger ophthalmologist. From the moment I walked through the door, I could feel that something was off.

The first thing I noticed was the staff. The familiar faces were gone, replaced by new people who seemed tense and distracted. The once-orderly office now felt scattered and disorganized. Their energy was sharp, not welcoming. When I checked in, the receptionist barely looked up. In the waiting area, conversations sounded curt. The entire room carried a heaviness I couldn’t explain, but I knew it wasn’t simply first-day nerves. Negative energy, when it hangs in a healing space, tells you more than any diploma ever could.

When the assistant called me in, I tried to keep an open mind. She began the usual tests but grew visibly impatient when I asked simple questions about the equipment and results. Her irritation was quiet but clear — a clipped tone, an unnecessary sigh, the sense that curiosity was an inconvenience. That was my second warning. A good medical assistant, trained under a compassionate doctor, welcomes questions because they understand that a patient’s trust depends on clarity. When staff become defensive, it usually mirrors what they have learned from their leader.

Then the new doctor entered. She was young, confident, and hurried. She reviewed my scans briefly and announced that there was a “small issue” in one eye that her laser could fix. Her words sounded rehearsed, like a sales pitch. When I explained that I wasn’t experiencing the symptoms she described — no halos, no trouble driving — her tone shifted from professional to irritated. I declined the laser treatment politely, and she pressed again, hinting that I might regret it later. I told her I only drive during the day. Her eyes hardened. The consultation was over almost before it began. “Come back in a year,” she said flatly, and walked out. I knew I wouldn’t.

That short encounter spoke volumes. In just fifteen minutes, I had witnessed the full chain reaction of poor leadership: anxious staff, impatient assistants, and a doctor who viewed communication as resistance. The empathy that once defined that office had vanished, replaced by a corporate chill. It reminded me that medicine, like any profession, is spiritual work — its energy flows downward from the top. When a doctor loses their compassion, it spreads through every voice and every gesture around them.

For readers, this experience offers a simple but powerful lesson: observe the staff before you meet the doctor. Notice how they treat one another. Do they smile naturally or perform politeness like a script? Are they patient when answering questions, or do they rush you through paperwork as if time itself were the enemy? An office that values kindness trains its team to embody it. An office that values speed breeds tension. The way a staff behaves when no one of authority is watching is the most honest reflection of its leader’s character.

I never returned to that clinic. I found a new eye doctor — one whose office hums with quiet order, whose staff greets every patient by name, and whose assistants explain every test as they go. The difference is immediate, almost tangible. Healing requires trust, and trust begins the moment you walk through the door. If the atmosphere feels wrong, listen to that intuition. The human spirit is sensitive to truth. Where there is compassion, peace follows. Where there is arrogance, anxiety fills the room. A doctor’s diploma may hang on the wall, but their true credentials are written in the hearts of the people who work beside them.

Chapter 7: Your Right to Say No — and Why That Makes Some Professionals Uncomfortable

In medicine, the word no is sacred. It is the one word that reminds every professional that the patient’s body belongs only to the person who lives in it. Yet in far too many clinics, “no” is treated as rebellion. The moment a patient hesitates, questions, or declines, the tone changes. Smiles tighten. Conversations shorten. A subtle chill replaces friendliness. That shift reveals something vital about the professional standing before you—whether they see you as a partner or a problem.

Saying no should never require courage, but in the modern system it often does. Many doctors and dentists have grown used to compliance. They follow checklists and assume their authority is unquestioned. When a patient pauses, they interpret it as defiance rather than discernment. This reaction exposes insecurity: a healer grounded in compassion welcomes discussion, while one driven by ego or quota sees questions as delays. The good ones explain. The others pressure. Learning to tell them apart can mean the difference between healing and harm.

There are countless reasons a patient might say no. Some refuse unnecessary x-rays, others decline long-term medications that cause side effects, and still others ask for more time to research an operation. In a healthy doctor-patient relationship, those boundaries are respected. A professional confident in their skill will never force consent; they will educate, not intimidate. Unfortunately, too many offices operate like sales floors, where refusal threatens the day’s numbers. The result is subtle manipulation—statements like “You really don’t want to risk that” or “Everyone goes ahead with this procedure.” Fear becomes the salesman’s favorite tool.

The truth is, ethical doctors appreciate thoughtful patients. They understand that a person who asks questions is engaged, responsible, and likely to follow instructions carefully once they make an informed decision. They know that consent without understanding is meaningless. When a doctor or dentist listens with patience—even when you decline something—they’re proving that your wellbeing matters more than their pride. That’s the quiet dignity of real medicine: the ability to remain kind even when the answer is no.

I’ve met professionals who live by that code. They offer choices instead of commands. If you refuse a test, they explain the potential risks but respect your decision. If you hesitate about a procedure, they provide educational material, suggest a second opinion, and remind you that your comfort is part of the treatment plan. They understand that every patient carries private fears, financial concerns, or past traumas that shape decisions. True healers treat no as information, not opposition.

Contrast that with practitioners who bristle at the word. Their frustration isn’t about safety; it’s about control. They see a patient’s independence as a threat to authority. These are often the same people who rush appointments, avoid eye contact, and hand prescriptions without discussion. When challenged, they invoke “protocol” or “standard of care,” using institutional language to mask personal insecurity. Patients leave those offices feeling smaller, unsure whether they did something wrong. But the truth is, they did something right—they exercised ownership of their own body.

Empowerment is not defiance. Saying no doesn’t mean rejecting medicine; it means participating in it. Patients who understand their rights contribute to better outcomes because decisions are made through shared understanding. A compassionate doctor values this partnership because it reduces mistakes and builds trust. The strongest relationships in healthcare are those where both voices matter. When a doctor listens without judgment and a patient speaks without fear, healing becomes a collaboration instead of a command.

The next time you feel pressured, remember: a good doctor will never punish honesty. If your refusal causes irritation, that’s your sign to seek care elsewhere. You have the absolute right to pause, research, pray, and reconsider. Your body is your temple, and no degree grants another human ownership of it. Medicine should empower, not intimidate. When you meet the rare professional who respects that truth, hold on to them—they’ve remembered that “do no harm” begins with listening.

Chapter 8: The Empathy Factor — How Good Doctors Make You Feel Heard

Technology can measure pulse, blood pressure, and oxygen levels — but only empathy can measure the soul. In every form of healing, the most powerful medicine is still human understanding. You can feel it the moment a doctor enters the room: whether they truly see you or simply see their next appointment. Empathy changes everything. It lowers fear, strengthens trust, and speeds recovery in ways that science is only beginning to understand. When people feel heard, they heal faster. It’s as simple — and as profound — as that.

A truly empathetic doctor or dentist listens beyond the words. They hear the tremor in a patient’s voice, the pause before a difficult admission, the quiet fatigue behind a forced smile. They know that illness is not just physical but emotional and spiritual. Pain isolates people, and listening reconnects them. For the patient, being heard is often the first step back toward hope. For the healer, empathy is not a soft skill; it is a clinical necessity. No test or scan can replace genuine attention.

Unfortunately, empathy is the first casualty in a profit-driven system. Shortened appointment times leave little space for conversation. Electronic records demand constant typing, forcing doctors to stare at screens instead of faces. Many good professionals are exhausted — caught between caring and compliance. But even in this environment, the best doctors find ways to preserve their humanity. They turn away from the computer, make eye contact, and ask the question that matters most: “How are you really doing?” That moment rehumanizes medicine.

Patients remember kindness long after they forget terminology. A compassionate tone, a gentle explanation, or a moment of reassurance can calm anxiety more effectively than any prescription. I’ve met doctors who instinctively place a hand on a shoulder before delivering difficult news, and dentists who pause to let a frightened patient breathe before beginning a procedure. Those simple acts of empathy transform fear into trust. They remind us that healing is not just about fixing the body — it’s about honoring the human being who lives inside it.

Empathy also protects against error. A doctor who listens carefully catches subtle clues that rushed practitioners miss. A patient who feels safe will share important details — symptoms, emotions, side effects — that they might otherwise hide. Communication becomes collaboration. When the relationship is built on respect, both sides participate honestly. In contrast, when patients feel dismissed or pressured, they retreat into silence. That silence can be deadly. Listening isn’t just kindness; it’s prevention.

Some doctors worry that empathy takes too much time. In truth, it saves time. A few minutes of listening at the beginning prevents confusion and conflict later. Patients who feel respected follow instructions more closely and report better outcomes. They also remain loyal, returning year after year — not because of convenience, but because of trust. In that sense, empathy isn’t just good ethics; it’s good medicine. It strengthens every aspect of the healing process.

Empathy can also be learned. Medical schools now teach “bedside manner” as part of clinical training, but true compassion comes from within. It requires humility — the willingness to admit that despite all knowledge, the doctor and patient are equals in vulnerability. Illness levels the playing field. We all share the same fragile humanity, the same hope for understanding. The best healers remember that every patient could one day be them. That awareness breeds gentleness, and gentleness breeds trust.

If you ever doubt whether empathy matters, notice how you feel when you leave an appointment. Do you feel comforted or dismissed? Valued or processed? A doctor’s attitude lingers long after the visit ends. The ones who take time to hear your story, who treat your concerns as real, who smile because they care and not because policy requires it — those are the true healers. They practice medicine not only with their minds but with their hearts. And in the end, that is the difference between being treated and being healed.

Chapter 9: Reclaiming Your Role as an Empowered Patient

There was a time when medicine treated the patient as the center of the story. Somewhere along the line, the story changed. Hospitals became corporations, doctors became employees, and patients became data points. Yet even in this age of electronic records and impersonal efficiency, one truth still stands: you are the only constant in your own care. The system can change, doctors can retire, offices can close—but your awareness travels with you. Reclaiming that power is the first step toward truly honest healthcare.

Being an empowered patient does not mean being difficult. It means being informed, observant, and confident enough to participate in your own healing. The most successful medical relationships happen when doctor and patient meet as equals in purpose. The doctor brings knowledge; the patient brings lived experience. When both sides listen, real medicine happens. But when either side dominates—when the doctor commands or the patient withdraws—healing falters. Empowerment restores balance.

The first act of empowerment is preparation. Before any appointment, write down your symptoms, questions, and concerns. Bring a list of medications and supplements. If a treatment is proposed, ask for the reasoning behind it: What are the benefits? What are the risks? Are there alternatives? A doctor who welcomes these questions is showing you they care more about clarity than convenience. The one who becomes irritated is showing the opposite. The goal is not confrontation but understanding; every answer you receive becomes part of your protection.

Empowered patients also learn to manage information wisely. The internet has made medical knowledge abundant but uneven—filled with both truth and confusion. Use reputable sources, but never let online reading replace professional guidance. Instead, use it to start informed conversations. A humble doctor will appreciate your curiosity and help separate fact from fear. A defensive one will dismiss your effort as “too much Google.” That reaction tells you everything about their confidence and character. Knowledge, shared respectfully, builds bridges.

Another form of empowerment is emotional awareness. Many patients feel intimidated by authority figures, especially in sterile environments filled with jargon and white coats. But healing requires openness, and fear blocks it. Remember that your intuition is not superstition; it is your body’s wisdom speaking through feeling. If you sense discomfort or distrust during an encounter, pay attention. The human spirit is finely tuned to energy. Trust the quiet inner voice that whispers, Something’s not right here. It often speaks long before logic catches up.

Spiritual empowerment also matters. For people of faith, prayer, meditation, or simple reflection before an appointment can restore calm and clarity. You are not entering a courtroom where guilt must be proven; you are entering a partnership meant to serve life. When you align your thoughts with gratitude and peace, you bring healing energy into the room—energy that even hurried professionals can feel. You become a silent reminder of what medicine is supposed to be: compassion meeting need.

Empowered patients protect not only themselves but the integrity of medicine as a whole. Every time you reward honesty with loyalty, decline unnecessary procedures, or praise a doctor who listens, you help steer healthcare back toward conscience. Professionals notice which values earn trust. Over time, those small acts influence behavior. Systems change slowly, but individual integrity changes immediately. The ripple begins with one voice that refuses to be silenced.

Above all, empowerment is love—love for your body, your family, and your right to truth. It’s the gentle but firm insistence that your wellbeing will not be reduced to a billing code. You have every right to say no, to ask why, to seek another opinion, and to expect kindness. The more people who claim that right, the stronger the light of integrity grows in clinics and hospitals everywhere. Medicine may be a science, but healing is still a sacred partnership. To reclaim your role as an empowered patient is to remember that you are not a subject of the system—you are a participant in your own miracle of life.

Chapter 10: Reclaiming Healing as a Sacred Partnership

At its heart, medicine was never meant to be a business transaction. The word heal comes from the same root as whole — to make something complete again. Every act of care, whether from a doctor, nurse, or dentist, should move the patient toward wholeness. But healing cannot happen in a vacuum; it requires relationship. The doctor brings knowledge, the patient brings trust, and together they form a partnership built on the quiet understanding that life itself is sacred. When that partnership breaks down, medicine becomes machinery. When it is honored, miracles happen every day.

Through the chapters of this book, we’ve seen how easily that sacred bond can erode — when profit replaces compassion, when protocol replaces perception, and when arrogance replaces empathy. Yet we’ve also seen the brighter side: doctors and dentists who still listen, staff who still care, and courageous professionals like Dr. Suneel Dhand who speak out for integrity in their field. They remind us that even within a flawed system, individual conscience can still shine. The world doesn’t need perfect doctors; it needs honest ones. It doesn’t need endless procedures; it needs people who remember what healing feels like.

True healing begins with mutual respect. The patient’s voice matters just as much as the practitioner’s expertise. When both sides communicate openly, fear disappears. A good doctor explains rather than dictates. A good patient listens rather than demands. Somewhere in that balance, understanding blossoms. The office becomes a sanctuary instead of a sales floor. Even the simplest conversation — “Tell me how you’ve been feeling” — becomes a prayer in motion. It’s medicine practiced as ministry.

Compassionate healthcare is not a dream; it already exists wherever honesty is alive. It lives in the doctor who calls after hours to check on a recovering patient. It lives in the hygienist who speaks gently to someone afraid of dental work. It lives in the nurse who covers a patient with a blanket because they noticed a shiver. These small gestures remind us that the human spirit still pulses within the profession. Machines can measure vital signs, but only kindness can revive a weary heart.

Healing also requires forgiveness — not only for those who failed us but for the system itself. Bitterness binds the wound it seeks to expose. We can acknowledge injustice without letting anger define us. Every story of harm, like my own family’s, becomes an opportunity to guide others away from the same fate. Forgiveness doesn’t excuse negligence; it transforms pain into wisdom. Through that transformation, we rediscover what medicine truly means: the joining of science and soul for the service of life.

In this partnership, spiritual awareness plays a vital role. Many doctors quietly admit that something greater than knowledge guides their best moments — an intuition, a sudden insight, a calm that comes when logic runs out. Call it grace, call it inspiration, call it the hand of God — it’s the same force that moves through every act of genuine compassion. Patients feel it too. It’s why a simple word of reassurance can lift a spirit faster than any sedative. Healing energy is not mystical; it’s the natural language of love.

As you continue your own journey through the healthcare world, remember this truth: you are not powerless. You carry within you the right to ask, to understand, to choose, and to walk away when something doesn’t feel right. That right is sacred. It was bought not by law but by experience — by every person who has ever suffered because they stayed silent. Use it wisely, but use it boldly. The world needs patients who think, speak, and trust their inner knowing.

May this book serve as both a warning and a light. There are doctors and dentists who still honor their oath, who see each patient as a reflection of something divine. Find them. Support them. Be one of the grateful voices that remind them why they entered this profession in the first place. Healing was never meant to be an industry; it was meant to be a sacred partnership between human beings who care enough to listen. When compassion leads and wisdom follows, the result is not just treatment — it is transformation.


testimony before FDA

Epilogue: When Patients Must Teach the Doctors

A Story of Breast Implant Illness and Advocacy

Sometimes the most powerful teachers in medicine are not the doctors, but the patients they dismissed. My daughter’s story is one of those rare and painful lessons that reveals both the arrogance and the redemption possible in healthcare. She entered adulthood healthy, energetic, and optimistic. After receiving breast implants, that all changed. Within months, her body began unraveling — fatigue, pain, neurological confusion, digestive distress, skin problems, and symptoms that no test could seem to explain. Over forty of them, one after another. Yet when she went back to the surgeon who had implanted them, he offered no help, no curiosity, no compassion. His conclusion was a cruel cliché: “It’s all in your head.”

Few words can wound a patient more deeply. To be told that suffering is imaginary is to erase the soul behind the symptom. Those five words — “It’s all in your head” — have destroyed hope for countless people. They reveal a kind of medical blindness: a doctor so tied to ego or profit that they cannot admit uncertainty. A healer who stops listening becomes a hazard. For my daughter, that dismissal could have been the end of her journey. Instead, it became the beginning of her awakening.

In college, she met another young woman whose story mirrored her own — same implants, same mysterious decline, same disbelief from doctors. That friend had her implants removed and began to recover. Encouraged by that example, my daughter decided to do the same. Within days of explant surgery, the change was undeniable. Her energy began returning, many symptoms faded, and light returned to her eyes. Only a few effects lingered, reminders of how long the body had fought to survive a hidden assault. Healing was slow but steady, guided by determination and faith.

What followed was something extraordinary. Refusing to stay silent, she joined twelve other women from across the country — all survivors of what has come to be known as Breast Implant Illness (BII) — to testify before the U.S. Food and Drug Administration (FDA). They told their stories in public hearings, sharing the truth that had been denied to them. Their testimonies were emotional, factual, and unflinching. My daughter spoke not only of her pain but of the betrayal that comes when a trusted doctor dismisses suffering for the sake of convenience or reputation. She spoke for thousands of women who never got the chance to be heard.

Their courage changed history. As a direct result of those hearings, the FDA issued new safety requirements for breast implants, including a boxed warning — the highest level of caution used on medical devices — and a mandatory patient decision checklist that requires surgeons to discuss potential complications in plain language. The agency also published a list of more than 50 recognized symptoms linked to BII, ranging from fatigue and joint pain to cognitive issues and rashes. For the first time, the medical establishment formally acknowledged what patients had been saying for years: breast implants can make some people seriously ill.

Whether Breast Implant Illness is now officially labeled as a “disease” matters less than the fact that it is finally being taken seriously. Awareness saves lives. The FDA’s own website now lists these risks clearly for all patients to see, empowering women to make informed choices. That shift happened not because of corporate research or lobbying, but because thirteen brave survivors stood in front of microphones and refused to be ignored. They taught medicine something that science alone could not: that truth often begins with the patient’s voice.

For anyone who has ever been told that their suffering is “in their head,” let this be your reminder — those words are not a diagnosis, they are a confession of ignorance. When a doctor says them, they are revealing the limits of their own understanding, not the limits of your reality. If this happens to you, seek another opinion immediately. Document your symptoms, research trusted sources, and connect with others who have experienced similar struggles. Healing begins the moment you are believed, and self-advocacy is the first form of medicine that no one can take from you.

My daughter’s story stands as both warning and inspiration. She lost years to pain but gained a mission: to protect others through truth. The day she stood before the FDA, she wasn’t just testifying — she was healing the wound left by every doctor who had refused to listen. Her bravery, and that of her fellow survivors, brought light into a corner of medicine that had grown dark with denial. And for all of us, it leaves one shining message: never let anyone define your pain for you. The body never lies, and honest medicine begins with the courage to believe it.

keri bii page
Click graphic above to open Breast Implant Illness Facebook Site.

About the Author of this Book

D. E. McElroy is a writer and founder of World Christianship Ministries (WCM). He has authored more than 28 books and mini‑books across spirituality, health awareness, and practical life topics. His work emphasizes compassion, common sense, and clear communication.